Shipping policy
📦 Shipping Policy – Malohana
We ship our products reliably and securely within Germany using Deutsche Post and DHL. In addition, we offer personal delivery for delivery addresses within the 14467 Potsdam postcode area. Shipping and delivery costs depend on the weight, size, and selected shipping or delivery method of the order.
The stated shipping costs include statutory VAT.
🚲 Personal delivery in 14467 Potsdam
For delivery addresses within the 14467 Potsdam postcode area, we offer free personal delivery for orders with a minimum order value of €21.00.
Personal delivery can be selected at checkout if the delivery address is within 14467 Potsdam.
After your order, we will contact you by email to arrange a short delivery appointment.
Personal delivery outside 14467 Potsdam is currently not possible.
📬 Standard shipping (small parcel)
Up to 1 kg
Maximum dimensions: 35 × 25 × 10 cm
Shipping costs: €4.30 including tracking
Delivery time: 2–4 working days
📦 Parcel shipping
If your parcel weighs more than 1 kg or exceeds the dimensions:
Up to 2 kg
Maximum dimensions: 60 × 30 × 15 cm
Shipping costs: €6.40
Delivery time: 2–4 working days
📦 Large parcel
For particularly large shipments:
Up to 5 kg
Maximum dimensions: 120 × 60 × 60 cm
Shipping costs: €7.90
Delivery time: 2–4 working days
🚚 Free shipping from €49 order value
From an order value of €49, we ship free of charge within Germany.
❌ No shipping to DHL Packstations
Shipping to DHL Packstations is currently not possible. Please enter a regular home or business address at checkout.
